Terms of Use – Walmarteo

These Terms of Use (“Terms”) govern your access to and use of Walmarteo.com (“Website”), including all features, content, and services offered by Walmarteo (an online department store specializing in apparel, home goods, beauty products, everyday essentials, and other merchandise). By visiting, browsing, or using the Website—whether to shop, create an account, or access information—you agree to be bound by these Terms, as well as our Privacy Policy, Terms of Purchase, and other posted policies. Please read these Terms carefully to understand your rights and responsibilities when using the Website.

1. Eligibility to Use the Website

To use the Website, you must:

  • Be at least 13 years of age. If you are between 13 and 17 years old, you must obtain permission from a parent or legal guardian to use the Website, and your parent/guardian must agree to these Terms on your behalf.
  • Have the legal capacity to enter into binding agreements (or have a parent/guardian act on your behalf if you lack such capacity).
  • Comply with all applicable laws, regulations, and these Terms.
  • Not be prohibited from using the Website by Walmarteo (e.g., due to past violations of these Terms or fraudulent activity).

If you are using the Website on behalf of a business (e.g., a boutique purchasing wholesale merchandise), you represent that you have the authority to bind the business to these Terms, and “you” shall refer to both you and the business.

2. User Accounts

2.1 Account Creation & Maintenance

To access certain features of the Website (e.g., saving payment methods, tracking order history, creating wishlists), you may create a user account. When creating an account, you agree to:

  • Provide accurate, complete, and up-to-date information (e.g., full name, email address, shipping details).
  • Choose a secure password and keep it confidential. You are responsible for all activities conducted under your account, including unauthorized access by third parties. If you suspect your password has been compromised, notify Walmarteo immediately at [email protected].
  • Update your account information promptly if it changes (e.g., new email address, updated shipping address) to ensure order communications and deliveries are accurate.

2.2 Account Termination

Walmarteo reserves the right to suspend or terminate your account at any time, without notice, if:

  • You violate these Terms or any other Walmarteo policy.
  • You provide false, incomplete, or misleading information.
  • Your account is inactive for 12 consecutive months (we may notify you before termination to allow reactivation).
  • We suspect fraudulent or illegal activity associated with your account.

If your account is terminated, you may lose access to saved information (e.g., wishlists, order history), but any outstanding orders or refunds will still be processed in accordance with our Terms of Purchase and Refund Policy.

3. Permitted Uses of the Website

You may use the Website only for lawful, non-commercial purposes that align with Walmarteo’s intended functionality. Permitted uses include:

  • Browsing and searching for Products (apparel, home goods, etc.) to make purchases in accordance with our Terms of Purchase.
  • Creating and managing a user account to track orders, save preferences (e.g., apparel sizes, beauty preferences), and use features like wishlists.
  • Accessing and using customer support tools (e.g., live chat, email support) to ask questions about Products, orders, or returns.
  • Reading blog posts, product guides, or other informational content provided by Walmarteo (for personal use only).

4. Prohibited Uses of the Website

You may not use the Website for any purpose that violates these Terms, infringes on the rights of others, or harms Walmarteo or its users. Prohibited uses include:

  • Fraudulent or Illegal Activity: Using the Website to make fraudulent purchases, steal payment information, or engage in any illegal act (e.g., money laundering, selling counterfeit Products).
  • Unauthorized Access: Attempting to access restricted areas of the Website (e.g., internal databases, admin portals), hack into user accounts, or disrupt Website functionality (e.g., via malware, DDoS attacks).
  • Misuse of Content: Copying, reproducing, distributing, modifying, or selling any content from the Website (e.g., product images, descriptions, logos) without Walmarteo’s prior written permission. This includes using Website content for commercial purposes (e.g., reselling Products on other platforms without authorization).
  • Harmful Conduct: Posting or transmitting harmful content (e.g., malware, viruses, hate speech) to the Website, or harassing, threatening, or defaming Walmarteo employees, other users, or third parties (e.g., in customer reviews or support communications).
  • Manipulating the Website: Using automated tools (e.g., bots, scrapers) to collect data from the Website, bypass security measures, or artificially inflate sales, reviews, or traffic.
  • Violating Intellectual Property Rights: Using Walmarteo’s trademarks, logos, or brand names (e.g., “Walmarteo”) without permission, or uploading content that infringes on the copyrights, trademarks, or privacy rights of others.

5. Intellectual Property Rights

All content on the Website—including product images, descriptions, logos, trademarks, blog posts, and software—is the exclusive property of Walmarteo or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

  • Use Walmarteo’s trademarks (e.g., “Walmarteo”) or logos in any way that suggests affiliation with or endorsement by Walmarteo without prior written permission.
  • Copy, download, or distribute product images or descriptions for commercial use (e.g., to sell competing Products) or to create derivative works (e.g., edited product photos).
  • Remove or alter any copyright, trademark, or proprietary notices from Website content.

Walmarteo grants you a limited, non-exclusive, non-transferable license to use the Website for personal, non-commercial purposes in accordance with these Terms. This license does not transfer any intellectual property rights to you.

6. Third-Party Links & Content

The Website may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors, product reviews). Walmarteo is not responsible for the content, privacy practices, or functionality of these third-party sites. Your use of third-party links is at your own risk, and you should review the terms of use and privacy policies of any third-party site before using it.

Walmarteo may also display user-generated content (e.g., customer reviews, social media posts tagged with #MyWalmarteo). We do not endorse or verify the accuracy of this content, and we reserve the right to remove user-generated content that violates these Terms (e.g., false reviews, offensive language) at any time.

7. Disclaimers of Warranties

The Website and all content, Products, and services offered on it are provided “as is” and “as available” without any warranties of any kind—express or implied. Walmarteo disclaims all warranties, including:

  • Warranties of Merchantability: No warranty that the Website or Products will be fit for a particular purpose (e.g., a sweater will fit as expected, a blender will work as described).
  • Warranties of Accuracy: No warranty that Website content (e.g., product descriptions, size charts) is error-free, complete, or up-to-date.
  • Warranties of Availability: No warranty that the Website will be accessible at all times, or that it will be free of bugs, viruses, or other technical issues.

Walmarteo does not guarantee that Products will meet your expectations, or that the Website will operate without interruption. Your use of the Website and purchase of Products is at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, Walmarteo shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchase of Products. This includes damages such as:

  • Inconvenience, frustration, or loss of time due to Website downtime or order delays.
  • Loss of data, privacy breaches, or unauthorized access to your account (except where caused by Walmarteo’s gross negligence).
  • Dissatisfaction with Products, or damages resulting from using Products (e.g., skin irritation from beauty products—always follow product instructions).

Walmarteo’s total liability to you for any claim related to the Website or Products shall not exceed the total amount you paid for the affected Products (or $100 if no Products were purchased). This limitation of liability applies regardless of the cause of the claim (e.g., breach of contract, negligence) and does not affect your statutory rights as a consumer.

9. Changes to These Terms

Walmarteo reserves the right to modify these Terms at any time. When we make changes:

  • We will post the updated Terms on the Website with a new “Last Updated” date at the top.
  • We may notify registered users via email of significant changes (e.g., changes to account rights or prohibited uses).

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of updates.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles.

If you have a dispute with Walmarteo related to these Terms, the Website, or Products, we encourage you to first contact our customer service team at [email protected] to resolve the issue informally. If we cannot resolve the dispute informally, any legal action must be filed in the state or federal courts located in Chicago, Illinois, United States, and you agree to submit to the personal jurisdiction of these courts.

11. Contact Us

If you have questions about these Terms, need help with your account, or want to report a violation of these Terms, contact us:

  • Email: [email protected] (response within 24–48 business hours)
  • Live Chat: Available Monday–Friday, 9 AM–8 PM ET, Saturday–Sunday, 10 AM–6 PM ET

By using the Walmarteo Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.